Shipping policy
At StoneGrillPro, we are committed to providing a fast, reliable, and transparent shipping experience across the United States.
Shipping Costs
We offer FREE SHIPPING on all orders within the United States.
- No shipping fees
- No handling charges
- No hidden costs
- No minimum order required
Shipping Coverage
We currently ship to addresses within the contiguous United States only.
At this time, shipping to Alaska, Hawaii, and international locations is not available.
Processing & Delivery Time
Order Processing Time:
Orders are processed within 1–2 business days (Monday–Friday).
Estimated Delivery Time:
Orders typically arrive within 5–10 business days (Monday–Friday) after shipment.
For larger or heavy items, delivery may take up to 8–14 business days.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information.
Please allow 24–48 hours for tracking updates to appear.
Shipping Delays
While we aim to meet all delivery timelines, delays may occur due to:
- Carrier issues
- Weather conditions
- Holidays
- High order volume
We appreciate your patience and will assist you in tracking your order if needed.
Incorrect Address
Please ensure that your shipping address is accurate and complete at checkout.
StoneGrillPro is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
Need Help?
For any shipping-related questions, please contact us:
Email: support@stonegrillpro.com